Pasta Mania dinner
had dinner wif alex & karen @ TPY's pasta mania last nite.
we shared 2 pastas and 1 pizza but still the spread looks too much!
didn't even finish the garlic bread so i tabao back.
2nd time tat i realise they r not forecoming in giving u discounts and privileges tat u r entitled to.
every main = 1 chop and 6 chops = 1 free dessert.
the last time tat i ate at bugis junction wif LJ & HQ, they gave mi the card wif our 3 chops after i asked for it. same thing last nite, i had to ask them for a card.
if the purpose of the card is to build loyalty & create repeat sales, shouldn't the staff b promoting tat proactively?
if the cost of the loyalty program is too high, they'll need to review the program.
but to continue wif a program tat they'r not supporting actively is reli no point.
compare tis wif macdonald's membership which is so user frenly. EVERYTIME i go to macdonald's, their staff will ask if i'm a member after i place my orders. i m beli appreciative of their efforts and yes, it does pay off. i enjoy earning points for my purchases and redeeming them for treats.
and the redemption is so easy and available 24/7 at the booths located in every mac branch. great set-up & consideration for their customers.
yes, QQ & YY were converted fans by fries & balloons respectively. and i m converted by their excellent loyalty program.
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